From Campground Roots To Leading The FRVA Road Ahead
Get to know the Family RV Association national office staff. In this issue, we feature Sherry Light, membership director, and the Membership Services team.
By Sherry Light, F522611, Membership Director
When she’s not assisting Family RV Association members and leading the Membership team at the FRVA national office, membership director Sherry Light enjoys spending time at her seasonal campsite along the Ohio River and traveling with the RV to music festivals.
Before I ever stepped into my role as membership director for Family RV Association (FRVA), my journey had already begun — on wheels.
As my family’s first home was being built, my parents had a plan and an RV. While the house was under construction, my earliest memories were made in that humble trailer — proof that adventure doesn’t wait for the perfect setup. From that point on, life on the road became part of who I am.
By the time I was a teenager, the road had turned into a dance floor. My grandparents loaded up all 15 grandkids into motorhomes and headed to the Great Smoky Mountains for epic family hoedowns. Summers were filled with laughter, music, and RV rallies that stitched together unforgettable family bonds.
After college in 1999, I joined a fourth-generation paving company as a paver operator, then moved on to estimating, and ultimately became president. I spent over 20 years in construction. Fun fact: I was a contractor for Ohio Department of Natural Resources to renovate campground sites, making them ADA compliant. I came to FMCA (now FRVA) in 2021 during COVID-19 as project manager, looking for a change after years in construction. In July 2024, I started working with the association’s Management Committee and recently stepped into my role as membership director.
When she’s not assisting Family RV Association members and leading the Membership team at the FRVA national office, membership director Sherry Light enjoys spending time at her seasonal campsite along the Ohio River and traveling with the RV to music festivals.
Today, I own a travel trailer and belong to FRVA (F522611). You’ll likely find me camping under the stars — at Riverfront RV Park, a campground along the Ohio River just east of Cincinnati — or enjoying the beat at my favorite music festivals. My campsite is always glowing with lights, a comfy setup, and an open invite to swap stories or share a drink.
As FRVA’s membership director, I try to bring that same love for community and connection to every member interaction. I don’t just understand the RV lifestyle; I live it. My goal is to help others find that same joy in the journey, whether they’re first-time campers or seasoned road warriors.
To me, FRVA isn’t just an association: It’s a family on the move. And no matter where your tires take you, I’ll be right there, cheering you on, campground to campground.
The FRVA Membership Services Department
The Membership Services team keeps the wheels turning, both on the road and behind the scenes, by supporting Family RV Association members in a variety of ways.
Member Assistance
- Answer emails and dozens of calls daily.
- Assist members with renewals, website logins, tire discounts, and membership cards.
- Call families with expired FRVA memberships
- Process new-member kits.
- Manage outreach to FRVA commercial members.
- Fulfill custom orders (member plates, clings, cards).
- Update member info in FRVA records.
- Answer questions about member benefits and discounts, and provide general membership information.
FRVA Campground & Store
- Answer campground calls; change reservations; and check on long-term stays.
- Keep the campground clean.
- Help to ensure campground “guests enjoy their stay.
- Pack and ship store orders; manage inventory; and refresh apparel.
- Prepare and ship store items to FRVA area rallies.
Meet the team
The Membership team is all about connection, support, and making sure every member gets the most out of their experience.
Bridget Lynn
Bridget Lynn | Commercial Records Coordinator
Job description: Work with existing commercial members: RV dealers, manufacturers, service providers, RV accessories companies, campgrounds, and resorts. Prospect for new commercial members daily. Assist family and commercial members with renewals; answer general questions; provide info about benefits and discounts.
Years of service: 28
Hobbies, talents, and special interests outside of work: Hiking, fishing, gardening, and riding my bike.
Trinity Stewart
Trinity Stewart | Membership Assistant
Job description: Help members renew/join and navigate the FRVA.com website. Answer member questions about benefits/discounts.
Years of service: 6 months
Hobbies, talents, and special interests outside of work: Reading, hiking, spending time with my husband and pets.
Dustin Tillie | Campground/Store Coordinator
Dustin Tillie
Job description: Keep the Family RV Association member-only campground moving and operating while performing all the FRVA merchandise store functions, including those related to area rallies and international conventions.
Years of service: 3
Hobbies, talents, and special interests outside of work: Enjoy hiking, kayaking, anything outdoors, playing video games.
Diana Wood | Membership Assistant
Diana Wood
Job description: Answer all types of incoming member calls. Assist members with renewing, online accounts, and benefit and discount programs. Email member cards and answer general questions about FRVA — what we do and what we offer.
Years of service: 6
Hobbies, talents, and special interests outside of work: Golf, gardening, hiking, health and wellness.